1. Information We Collect

1.1 Information You Provide

• Account & Purchases: When you create an account, place an order, or request premium features, you may share your name, email, phone number, billing/shipping address, payment details.

• Virtual Try-On & PD Tools: If you opt in, you may upload photos, videos or facial scans. These are used solely to simulate how frames look on your face or to measure your pupillary distance.

• Public Contributions: Any information you post in publicly accessible areas of the Site (e.g., reviews, comments) may be collected by us and other users. We recommend not sharing anything you wouldn’t want publicly available.

• Promotions & Sweepstakes: If you participate in contests or surveys, we collect the data you submit (e.g., name, email, birthdate, phone) to administer those events and, with your permission, for future marketing.

1.2 Automatically Collected Data

Each time you visit, we log details such as your IP address, browser/device type, operating system, pages viewed, referral URL, visit timestamps and, if permitted, approximate location.

1.3 Third-Party Sources

We may supplement our records with data from partners—such as analytics services, advertising networks or publicly available sources—to enhance and personalize your experience.

2. Cookies & Tracking Technologies

We and select third parties use cookies, web beacons, conversion pixels, JavaScript, HTML5 local storage, and eTags to:

• Enable essential Site functions and secure areas.

• Gather anonymous usage statistics to improve performance.

• Remember your preferences and settings.

• Tailor marketing messages and deliver relevant ads.

Types of Cookies

• Essential: Strictly necessary for basic functionality and security.

• Performance: Measure Site usage and user experience.

• Functional: Store your choices (e.g., language, font size).

• Advertising: Track browsing across sites to show interest-based ads.

You can manage or delete cookies via your browser settings, but disabling some cookies may limit Site features.

3. How We Use Your Information

We process your data for purposes including, but not limited to:

• Order Fulfillment & Support: Handling purchases, returns, and inquiries.

• Service Delivery: Powering Virtual Try-On, PD Measurement, and site features.

• Communications: Sending account updates, renewal reminders (if you opt in), newsletters, and promotional offers.

• Operational Insights: Analyzing usage patterns to optimize our Site and services.

• Security & Compliance: Detecting fraud, enforcing our Terms of Use, and satisfying legal obligations.

4. Information Sharing & Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Third-party vendors who help us process payments, ship orders, analyze data, send emails, or provide customer support.

• Affiliates & Subsidiaries: Entities under common control with Zookie LLC, solely for internal business purposes.

• Legal Authorities: When required by law or to protect our rights, property, or safety.

• Business Transitions: In connection with mergers, acquisitions, or asset sales, under confidentiality obligations.

5. Your Rights & Choices

• Access & Correction: Log in to review or update your account information.

• Marketing Opt-Out: Click “unsubscribe” in any promotional email or email us at support@glitchlens.com.

• Cookie Preferences: Manage via your browser or the cookie banner settings.

• Data Requests: To access, rectify, or delete your personal information, contact support@glitchlens.com. We may need to verify your identity.

6. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our Services, you consent to these transfers.

7. Security

We employ industry-standard safeguards (e.g., SSL encryption) to protect your information in transit and at rest. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Children’s Privacy

Our Site is not intended for users under 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected information from a child under 16, please contact us for prompt deletion.

9. Notice for California Residents

Under the California Consumer Privacy Act (CCPA), California residents may request:

• The categories of personal information we’ve collected or shared in the past 12 months.

• Access to specific pieces of personal data.

• Deletion of their personal information, subject to certain exceptions.

• Opt-out of any sale—or in our case, sharing for marketing purposes—by visiting our “Do Not Sell My Personal Information” page or emailing wordy54@outlook.com.

10. COPPA

We do not knowingly market to or collect personal data from children under 13. Parents or guardians may review or request deletion of their child’s data by contacting wordy54@outlook.com.

11. CAN-SPAM Act

We comply with the CAN-SPAM Act. You may opt out of all commercial emails at any time by following the unsubscribe instructions in our emails or by reaching out to wordy54@outlook.com.

12. Changes to This Privacy Policy

We may update this policy periodically. The “Last Updated” date at the top reflects when revisions take effect. Continued use of our Services after changes indicates your acceptance of the new terms.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

Zoeki LLC
807B Kiamensi Rd, C-522630
Wilmington DE 19804
United States